Frequently Asked Questions
Answers to common questions about the Harbour View Directory — listings, pricing, verification, rentals, and more.
Listings
How do I list my business?＋
Click "List Business" in the navigation bar. Fill out the form with your business details. Free listings are reviewed within 24–48 hours.
How long does approval take?＋
Free listings: 24–48 hours. Featured listings: within 12 hours of payment confirmation.
Can I edit my listing after it's approved?＋
Yes. Log into your account and access your Dashboard. From there you can view and manage your listings. Contact us via WhatsApp for edits.
Why was my listing rejected?＋
Common reasons: unverifiable contact info, business outside our service area, duplicate listing, or description that doesn't accurately reflect the business. Contact us at willardwells@gmail.com for details.
Can I have multiple listings?＋
Yes, if you operate multiple distinct businesses in the Harbour View area.
Pricing & Payment
Is listing really free?＋
Yes. A basic listing is completely free. Featured and Premium plans have monthly fees paid via WhatsApp bank transfer.
What's the difference between Free, Featured, and Premium?＋
Free listings appear in the standard directory. Featured listings get a badge and higher placement. Premium listings get top ad placement, homepage visibility, and a verified badge. See our Pricing page for full details.
How do I pay for a paid plan?＋
We send a WhatsApp invoice after you apply for a paid plan. Payment is by bank transfer or mobile money (NCB, JMMB, Scotia).
Can I cancel my paid plan?＋
Yes, any time. Plans are month-to-month. Message us on WhatsApp to cancel.
Trust & Verification
What does the verified badge mean?＋
It means a directory team member has confirmed your contact number is reachable and the listing appears consistent. It does not guarantee quality or service outcomes.
How do I report a wrong or closed listing?＋
Use the Report a Listing page. All reports are reviewed before changes are made.
Are reviews from real people?＋
We show community reviews from the public. If you see a review that appears to be owner-submitted promotional content, use the Report feature to flag it.
Rent Near CMU
Who can list a rental?＋
Any landlord or property owner with space near Caribbean Maritime University (CMU) in Harbour View.
How long does a rental listing stay active?＋
Approved rental listings are active for 90 days. After that, you can renew via the admin panel or by contacting us.
Is the rental listing free?＋
Yes, currently free during launch. We may introduce featured options in future.